Vacation Rental Policies


  • Check-in time is 5:00p.m (CST). DO NOT ARRIVE ON PROPERTY UNTIL CHECK-IN IS SCHEDULED WITH YOU. Please send us a text to the number proved on your reservation details when you are 30 minutes away from Destin. Late arrivals should make arrangements by telephone prior to arrival for key pick-up and check-in information. Please refer to your reservation details for property address. Check-out time is by 10:00 a.m. (CST) firm, so we may prepare for our next arrival. We are unable to offer early check-in so please plan on checking in at the scheduled 5:00 p.m. CST time. Any check out after 10:00 a.m. CST will be charged for a FULL extra day.

Upon Arrival

  • Please read the entire guest book located inside the home for all information pertaining to the home, wifi, trash, etc.

No Pets

  • If any pet(s) or evidence of a pet(s) is found in the property or on the premises, you will be asked to vacate immediately and forfeit all rental payments. Any evidence of pets in your rental property or on the premises may also result in additional charges.

Family Rentals ONLY!

  • We are very serious about maintaining a family atmosphere for the enjoyment of all guests. We will rent to family groups, married couples and responsible adults over the age of 25 (proof of age is required). The total number of persons allowed in the unit at any time is restricted to the stated limit for each property. Absolutely no house parties allowed. This includes weddings, wedding parties and receptions. During spring break season, we require groups under the age of 25 to first request approval for an exception to this rule Any violators without prior approval will be evicted. Eviction without refund is the penalty. In some instances we do make exceptions for student rentals, this is case by case scenario STUDENTS PLEASE INQUIRE FIRST FOR APPROVAL.

Falsified Reservation

  • Any reservation obtained under false pretense will be subject to forfeiture of reservation deposit and/or balance of rental payment. Guest will not be permitted to check-in. Note: Units may not be sublet by guest.

Reservation Deposit

  • Payment for reservation must be paid in FULL no later than 60 days prior to your scheduled check in date. Failure to do so will result in a $75 late fee and/or loss of all funds sent and cancelled the reservation.


  • No refunds will be given for late arrivals or early departures. Or for any other reason other than stated herein this contract.

Travel Protection Insurance

  • As a company we do not offer Travelers Insurance however it is strongly recommended. You can find info on different policies from multiple companies including CSA or or speak to your own travel agent for more info.


  • A written (Email) 60 day notice is required for cancellation and 25% of the weekly rental rate will be forfeited as a cancellation charge. Cancellations made within 60 days of the check in date will result in the forfeit of any and all rental and tax money sent. The validity of the cancellation is at the owner’s discretion. Cancellations for an early departure due for any reason does not warrant any refunds of any kind. No exceptions to the cancellation policy.

Inclement Weather Policy

  • Should a hurricane or tropical storm threaten our area we will receive evacuation instructions from the National Hurricane Center and our local governing officials. If the “Mandatory Evacuation” order is given, refunds will only be given from your travel insurance company if you have purchased coverage. We will not issue a refund of any rent payments. Cancellations or an early departure due to inclement weather does not warrant a refund of any money sent. If there is a loss of power due to weather/city/county we are in no way liable. If you do not choose to purchase travel protection or insurance there will be no refunds.


  • Guests assume full financial responsibility for damages due to misuse or negligence and missing items. Prior to check-out, please report any damages that occurred during your stay. Any charges will be deducted from your damage deposit total or placed on your damage insurance policy. As a courtesy, so we can continue to maintain each home in excellent condition, if during your stay you find other items requiring repair, we request that this information be reported to us as soon as possible.

Non-smoking Units

  • All of our properties are non-smoking and smoking is strictly prohibited inside all rental units. Any evidence of smoking in the property will result in FULL LOSS of damage deposit. If further damage is found due to smoking such as burn marks or ash stains renter will be billed for damages as agrees to pay full cost for repair. No Cigarettes, cigars, vapes or E cigs are permitted to be used inside the property.

Minimum Stay

  • One week minimum stays will apply for all properties with a Saturday arrival and Saturday departure. If you require a shorter stay, please ask for availability and rate.


  • Housekeeping cleaning fee is added to your total to be completed upon check – out only. You are responsible for the cleaning of your unit during your stay and for leaving the unit in good condition at check-out. Linens and bath towels are included and not to be taken from the unit. We suggest you bring beach towels and beach blankets. Guests will need to provide their own paper items and cleaning supplies. An initial set-up of trash liners and bathroom paper is provided. Extra items needed are the responsibility of the guest.

Items Left in Unit

  • We are not responsible for personal items left in a unit. If items are found and you wish them returned, there will be a $25 service charge plus shipping costs. There is no promise items will be stored. most items will be immediately discarded.

Cable & Internet Service

  • Our properties have cable & internet access. We do not, however, guarantee internet connectivity due to service being provided by an outside vendor, restrictions from personal computers, or other factors may lead to interruption of internet service. In the event the internet service is inoperable, we will do our best to troubleshoot over the phone, but if further assistance is needed the guest will be responsible for contacting the internet provider in the event of an outage. No refunds will be given due to the loss of internet service.


  • No compensation will be given for temporary outage of electricity, gas, water, cable, telephone service, heated pools or internet service outages will be reported immediately and all efforts will be made to have them restored as soon as possible. We are in no way responsible for ANY outages from outside vendors but will act quickly in attempting to resolve the issue. No refunds will be given.

Maintenance Problems

  • Maintenance Problems During your stay, promptly report any maintenance problems to us. Please do not leave doors or windows open while the A/C or heaters are operating. If a unit fails due to doors or windows being left open, the guest will be responsible for cost of repair. A/C must NEVER be turned below 70 degrees for any reason. Our staff may enter the property to respond to any maintenance and/or housekeeping issues during your stay. No refund or rate adjustment will be made for unforeseen failures such as the supply of electricity, water, pool filtration systems, air conditioning, telephone, television or cable service, appliances, pool heaters etc.


  • We are unable to control or predict any projects or construction that may be going on in the area at the time of your stay and therefore cannot be responsible for any inconvenience this may cause. No refunds can be given in the event of nearby construction.

Vehicle Policy

  • All RVs, Trailers, Boats, Jet Skis, large box vans or buses must ALL be first approved by us. Email and submit details and sizes for approval. Limit vehicle count to number of spots allowed by your specific property.

Good Neighbor Policy

  • Please be sure to observe all rules and regulations, which are provided for each property. All guests, as well as owners, are required to conform to all rules and regulations of the properties. Violators are subject to eviction.

Pool Policy

  • The pool is to be used by registered guests only. A fee is required to heat the private pool so if you want pool heating, please ask us to add it. Tampering with or adjusting the pool heater is strictly forbidden. If the pool is not heated to adequate temperature please contact us. If pool heater is found to be adjusted or tampered with immediate loss of ALL damage deposit with incur.

Golf Cart (if supplied)

  • Golf carts are intended for use by registered guests only and guests that are 18 years of age or older, have a valid Driver’s License & Valid Insurance. Golf carts are strictly a courtesy and you are not being charged for them. And in the event a golf cart needs repair or is no longer operable, there will be no refunds given. But we do want our guests to have access to a golf cart, so we will do our best to get the cart operable again or if possible bring a replacement cart if we have one available.

Check out Instructions

  • Check out is strictly 10:00 a.m. CST. Please follow the checkout list in the guest book at the home before checkout. If all guests check out before 10:00 a.m. CST please send us a courtesy text to inform us you have vacated the property.


  • A damage deposit of $500.00 is required. The damage deposit covers unintentional damages to the rental unit that occur during your stay. The damage deposit is paid at the time of booking and will be refunded after you check out providing the property is left in the order it was found. If expenses are incurred to repair damages, replace missing items, pay for extra cleaning or any other violation or the rental agreement we reserve the right to apply the damage deposit to these expenses. If there have been no other violations of the rental agreement, then the damage deposit will be mailed back 7-21 days after check-out. Please do not contact us in regards to your deposit, it will be handled and refunded to you electronically or via mail in the form of a check.

Damage Protection Waiver

  • This is a fee that eliminates the need of a refundable damage deposit. If the $69.00-$79.00 Damage Waiver Fee is paid, then guest is covered for up to $500 in damages. If damages exceed that, guest will be billed or credit card charged. Damage Waiver is not a refundable Deposit, it is a fee. Weather you have a Damage Waiver or a damage deposit will be reflected on your rental details.

Rental Contract

  • We reserve the right to cancel a reservation for any reason at any time. We are not required to inform the guests as to why. This is unlikely and rarely needed, and if we cancel a reservation, refunds are given. All information provided to us must be accurate and truthful. By providing us with the wrong information pertaining to who you are or the type of group you are, gives us the right to make null & void your reservation, warranting no refunds.


  • Obtaining food or lodging with intent to defraud; penalty. (1) Any person who obtains food, lodging, or other accommodations having a value of less than $300 at any public food service establishment, or at any transient establishment, with intent to defraud the operator thereof, is guilty of a misdemeanor of the second degree, punishable as provided in s. 775.082 or s. 775.083 ; if such food, lodging, or other accommodations have a value of $300 or more, such person is guilty of a felony of the third degree, punishable as provided in s. 775.082, s. 775.083 , or s. 775.084.

Acknowledgement & Acceptance

  • The guest acknowledges that I have read and agree to the above terms and policies stated in this agreement. I the guest understand by making payment, I am accepting all of the terms inside this rental contract. I understand that violating this agreement could result in penalties. a full loss of deposit, and/or eviction.

Other Policies

  • We understand that accidents happen. If something gets broken during your stay please call and let us know immediately so we have ample time to fix it before our next guests arrive.

  • If property is for sale, the renter must cooperate with owner and/or realtor to arrange for convenient time(s) to show it.

  • By Florida law we as the owners are allowed to enter our homes at any time if we suspect any activity that might be a breach of these guidelines or any rental agreement policies.

  • There is a $30 fee for all lockouts.

  • There is a $20 charge for keys not left in the home when you depart.

  • If any mattresses have been wet or stained a loss of full damage deposit will result.

  • All trash placed in the outdoor bins must be bagged. Do not dump food directly into the outdoor trash bins; it must be bagged first.

  • If your group fails to take excellent care of our homes we will apply the funds collected from your damage deposit to cover any repairs, extra cleaning needed, or replacement of missing items. In such cases we will return to you only the remaining balance of your damage deposit. In such cases all charges will be itemized and communicated to you.

  • During your stay we'll need you to wheel our outdoor trash bins to the curb on trash day. Check the side of the refrigerator for the days of the week that Waste Management will come. We appreciate your cooperation in ensuring this chore is not forgotten.

  • If lock-box on pool heater is tampered with a loss of full damage deposit will result.

Sample Reservation Confirmation Documents

Click here to view a blank version of the Reservation Confirmation we’ll issue to you after you’ve submitted your deposit for our home.

Click here to view a copy of the Policies & Procedures document we’ll issue to you after you’ve submitted your deposit for our home.

Click here if you're a student group to view the Under 25 Addendum that all members of your group will be required to review and sign.

Outdoor Policies

  • No glass bottles or cups in pool area

  • There are no pool hours, however please be considerate of our neighbors

  • Rinse off sand using our outdoor showers before you enter the pool and when returning from the beach

  • Music volume must be kept at a reasonable level

  • Street parking is prohibited. All of your vehicles must be parked in the driveway and not on the street.

  • Discard all cigarette butts in ash trays provided or we will deduct $1 for each one found from your returned damage deposit.

Arrival Procedures

  • Check-In time is 4pm or after. No check-ins before 4pm.

  • When you are 30 minutes from the house, text or call Nicole at 850-830-1480. We will meet you at the house to welcome you, provide you with some sets of keys, and ensure you're comfortable. The check in process takes about 10-15 minutes and then we'll be on our way.

Departure Procedures

  • Check-out time is 9am or earlier. If any member of your group remains in our home past 9am you will be charged for an extra day and your damage deposit refund will be debited accordingly.

  • If home is left in acceptable condition your refundable damage deposit will be returned to you within 7 business days of your check out date.

  • Leave all keys on key hook next to front door.

  • Lock the door and pull it shut behind you so it is locked when you depart.

  • Please text (or call) 850-830-1480 to let us know you left.

  • Feel free to offer us some feedback on your stay by writing in our on site guest book

  • Complete all cleaning activities to ensure our home is left in the same condition as when you arrived:

    • Sweep up any large pieces of food and/ or indoor piles of sand from tile floors, if applicable (then our maids can vacuum and mop all floors when you depart without first sweeping up an entire box of Cheerios dropped by your toddler, ha!)

    • Rinse tubs free of excess sand

    • All dishes must be cleaned, removed from dishwasher, and put away

    • Wipe kitchen and bathroom counters clean from debris

    • Bag all trash and place it in the outdoor trash bins

    • Scrape outdoor gas grill

    • Rearrange all furniture back to original placement

    • Bring dirty linens downstairs in a pile in front of the washer/dyer

    • Wipe down any baby / toddler gear that you borrowed (if applicable) to ensure it's ready for the next guest to use

Student Group Requirements

If all the individuals in your group are 24 years of age or younger, click here to view the additional requirements of your rental agreement. All members of your group will be required to attend check in, as well as to sign that they’re willing to abide by all terms outlined in the Under 25 Addendum. Signatures are due from all group members in order to ensure that every young adult in your group is willing to comply.

We live locally and do enforce all components of this Under 25 agreement for our student groups which are as follows:

  1. Unregistered guests are not allowed on the property (indoors or outdoors) under any circumstances, during the day nor at night.

  2. Cars owned by unregistered guests are not allowed to be parked on the property.

  3. Smoking indoors is prohibited.

  4. Partying on the property is prohibited. This includes underage or excessive alcohol use and/or drug use as well as playing loud music, disturbance of neighbors, and/or destruction to the property.

  5. By Florida law the owner is allowed to enter a rental home at any time if owner/manager suspects any actions that might be a breach of these or any previously outlined guidelines and/or rental agreement policies.